Labor and human capital
2026-04-26
12 min read
10 sources
India's GCC Explosion: From Cost Arbitrage to AI Capability
Roughly 1,700 Global Capability Centers, 1.9 to 2.0 million seats, and 64.6 billion dollars of FY24 export revenue have rewritten the offshore services map. The 100 billion dollar 2030 target is now the floor case, not the stretch.
India's Global Capability Center base has expanded from roughly 1,500 centers in 2023 to about 1,700 in early 2026, employing 1.9 to 2.0 million people and exporting 64.6 billion dollars in FY24, on track for a 100 billion dollar 2030 print. Goldman Sachs, JPMorgan, Wells Fargo, Walmart, and Target have moved AI and ML model engineering, ...